Requirements
Bachelor's degree is required, with a Master's degree in a relevant field preferred. A minimum of eight to ten years of relevant professional experience in program management, academic administration, or a related field within higher education or professional training environments is necessary. Experience with financial monitoring, budget coordination, and stakeholder management is also required. Strong organizational, planning, written and verbal communication, technical proficiency in MS Office and administrative systems, problem-solving skills, and attention to detail are essential.
Description
Job Purpose: The Program Manager will manage and coordinate the planning, delivery, and administration of academic or professional programs. The role supports senior leadership in implementing policies, managing resources, overseeing program operations, and contributing to program growth, sustainability, and stakeholder engagement in alignment with institutional objectivesCore Responsibilities:Program Planning and Coordination:● Coordinate day-to-day program operations to ensure activities are delivered on schedule and in accordance with approved plans● Support academic and administrative leadership in implementing policies, procedures, and program requirements● Coordinate scheduling, resource allocation, and operational readiness across program offerings● Maintain accurate documentation and records related to program activities and processesFinancial and Resource Management:● Manage program budgets in coordination with finance and relevant administrative offices● Monitor expenditures, prepare financial reports, and support forecasting and annual planning activities● Coordinate payments, contracts, and financial documentation related to instructors, consultants, and program activities● Support funding administration, including grants, scholarships, and externally funded initiativesStakeholder and Academic Support:● Provide administrative and coordination support to faculty, instructors, students, and program coordinators● Serve as a point of contact for internal and external stakeholders, addressing inquiries and resolving operational issues● Coordinate student or participant support services, including registration, logistics, and program materials● Facilitate communication and collaboration between academic units and administrative support departments.Marketing, Outreach and Partnerships:● Assist in the implementation of marketing and outreach strategies to promote programs and attract participants● Coordinate the distribution of communications and promotional materials across approved platforms● Monitor inquiries and engagement channels and coordinate responses in alignment with communication plans● Support the development and administration of customized programs and professional development initiatives● Coordinate proposal preparation, reporting, and documentation related to partnerships, donors, or external stakeholdersCompliance and Quality Assurance:● Ensure program activities comply with institutional policies, procedures, and reporting requirements● Identify operational risks, issues, or improvement opportunities and escalate as appropriate● Assist in tracking performance, feedback, and outcomes to support continuous program improvementGeneral Administrative Support:● Perform other administrative duties as requiredQualifications:Education and Experience:● Bachelor's degree is required● Master's degree in a relevant field is preferred● Minimum of eight to ten years of relevant professional experience● Experience in program management, academic administration, or a related field within higher education or professional training environments● Experience with financial monitoring, budget coordination, and stakeholder managementSkills:● Managerial: Strong organizational and planning skills with the ability to coordinate multiple workstreams and meet deadlines● Communication: Excellent written and verbal communication skills with the ability to interact effectively with diverse stakeholders● Technical: Proficiency in MS Office and administrative systems● Analytical: Problem-solving skills and attention to detailThis position is open until August 27, 2026.Placement is based on the candidate's experience and skills. Only candidates who make it to the short list will be contacted.The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply.We thank all individuals who have expressed interest in working at The American University in Cairo.