✨ AI Summary
As a Repairs Specialist/Artisan in the Care Services Team based in Dubai, you will be responsible for performing high-quality repairs on Louis Vuitton leather goods, accessories, watches, and jewelry. This role involves managing engraving, hot stamping, and repair tracking systems, as well as maintaining spare parts inventory. You will ensure excellence in craftsmanship, lead times, and client satisfaction, contributing to the brand's reputation for superior service. The ideal candidate has a technical background in repairs or craftsmanship, is detail-oriented, comfortable in a fast-paced environment, and fluent in English.
Requirements
Technical background in repairs or craftsmanship. Detail-oriented with strong quality focus. Comfortable working in a fast-paced environment. Fluent in English.
Description
About The JobAs a Repairs Specialist/Artisan within our Care Services Team working out of our Warehouse in Dubai, you will play a pivotal role in preserving and enhancing the artistry that defines Louis Vuitton. You will deliver high-quality repair services and after-sales support, ensuring excellence in craftsmanship, lead times, and client satisfaction playing a key role in reinforcing brand trust through superior service.Job responsibilitiesRepair & Technical ExecutionPerform repairs on leather goods, accessories, watches, and jewelry.Manage engraving, hot stamping, and repair tracking systems.Maintain spare parts inventory and coordinate orders with Paris when required.Embody Louis Vuitton's values of craftsmanship, precision, and teamwork in all aspects of the role.Service & Store SupportEnsure quality, lead time, and prioritization of repairs.Communicate proactively with stores regarding repair status and delays.Contribute to continuous improvement of after-sales service.ProfileTechnical background in repairs or craftsmanship.Detail-oriented with strong quality focus.Comfortable working in a fast-paced environment.Fluent in English.Reference LVM33550