✨ AI Summary
The Manager - Learning & Development will design and deliver learning interventions for retail, logistics, and support office teams, including workshops, coaching, and mentoring. The role involves identifying learning needs in collaboration with retail partners and the regional L&D team, planning annual and monthly learning calendars, and coordinating with Content Development to create and deliver effective training programs. Responsibilities also include delivering development programs, coaching store staff and trainers, observing store trainers, supporting post-training follow-ups, and contributing to store openings and refits by providing targeted learning solutions. A background in retail training and strong organizational, communication, and project management skills are essential.
Requirements
Bachelor’s degree in Human Resources or Psychology with 4-5 years of relevant experience, including at least 2 years in Training or Retail Operations. Saudi nationals/native Arab speakers within Saudi Arabia are preferred. Strong knowledge of retail training processes, MS Office, and excellent communication, planning, and project management skills are required.
Description
The job holder will be responsible for the delivery of appropriate learning interventions including workshops, coaching and mentoring for retail, logistics and support office team members, in addition to supporting ad hoc training design dependent upon the needs of the territory