Requirements
The ideal candidate will have previous experience in Spa management within a luxury hospitality setting. Strong team management skills, budget management abilities, financial report analysis, and proactive problem-solving skills are essential. Proficiency in English is required, with additional language skills being highly desirable.
Description
About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.About Jumeirah Marsa Al ArabNestled at the tip of a peninsula at the heart of Dubai's most exclusive private beach, Jumeirah Marsa Al Arab is the city's newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state-of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant-garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave-shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab.About the JobThe main duties and responsibilities of this role include:Manage the daily operations of the Health Club, ensuring all guests and members have a pleasant experience in line with Jumeirah standards.Manage and motivate the Fitness team to drive personal training revenue and provide excellent customer service, ensuring all team members are well-trained and adhere to hotel standards.Oversee the Sales Executive to drive monthly/yearly membership sales, implement strategies to increase revenue per membership, and develop activities to generate new leads.Create and implement innovative classes and programs that support the Jumeirah brand, monitor participation, gather feedback, and adjust keep offerings engaging and relevant.Ensure all maintenance issues are reported and tracked promptly, manage inventories, stock control, and purchasing systems to ensure uninterrupted service.Work closely with the marketing team to drive new memberships and retain existing members through targeted promotions and offers.About YouThe ideal candidate for this position will have the following experience and qualifications:Previous experience in Spa management in a luxury hospitality role.Strong team management skills and results-driven work environment.Ability to manage budgets, analyse financial reports.Strong problem-solving abilities and a proactive approach to handling guest requests and service recovery.Proficiency in English is essential; additional language skills are highly desirable.About the BenefitsAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits includeSupportive and inclusive work environmentAccess to Learning & Development programmes and clear career pathwaysOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwideComprehensive healthcare and life insurance coveragePaid annual leave entitlementIncentive programmes aligned with leadership performanceCompetitive tax-free salary paid in UAE Dirhams (AED)