✨ AI Summary
The IT Technical Support role involves installing, configuring, and maintaining computer systems, networks, and applications. Responsibilities include troubleshooting hardware and software issues, supporting new application rollouts, and responding to technical support requests promptly. The position is on-site in Giza, Egypt.
Requirements
-Bachelor's in computer science or related field-Software Maintenance, Software Testing, Network Design and Implementation Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning-0:2 years work experience in related field required-MCSA / CCNA
Description
-Installing and configuring computer hardware, operating systems and applications.-Monitoring and maintaining computer systems and networks.-Talking staff through a series of actions, either face-to-face, over the phone or remotely, to help set up systems or resolve issues.-Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.-Replacing parts as required.-Supporting the roll out of new applications.-Responding within agreed time limits to call-outs.