Branch Sales Support Executive

Required Skills

Nice to have:

Must be a UAE National with a Family Book. A High School Diploma, Higher Diploma, or Bachelor's Degree is required. Previous experience in administration, customer service, sales support, or retail operations is advantageous. Proficiency in Microsoft Office, particularly Excel, and strong communication skills in English and Arabic are essential. A proactive attitude, strong work ethic, and willingness to learn are also required.

Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Customer Service Company Industry Retail About Al-Futtaim Group Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role Join Al-Futtaim Automotive as a Branch Sales Support Executive at Toyota Dubai Festival City. This opportunity is designed for a motivated UAE National looking to build a successful career within one of the region's leading automotive organizations. In this role, you will support the sales team in delivering a seamless customer experience by coordinating vehicle deliveries, managing documentation, maintaining stock accuracy, and ensuring smooth day-to-day dealership operations. You will play a key role in helping the branch achieve its sales objectives while creating exceptional experiences for our customers. What you will do Support the sales team with vehicle documentation, invoicing, and delivery processes Verify customer and financial documents to ensure accurate and timely transactions Coordinate the preparation, display, and tracking of demo and display vehicles Assist in maintaining accurate vehicle stock records and inventory management activities Organize vehicle registration, transfer documentation, inspections, and related administrative tasks Work closely with multiple stakeholders to ensure timely vehicle deliveries and operational efficiency Contribute to a customer-first culture by supporting a smooth and professional sales journey Required skills to be successful Strong organizational and coordination skills Excellent attention to detail and administrative accuracy Customer-focused mindset with a passion for delivering exceptional service Strong communication and interpersonal abilities Proficiency in Microsoft Office, particularly Excel Ability to manage multiple priorities in a fast-paced environment Strong problem-solving and teamwork skills Willingness to learn and develop within the automotive industry About the team At Toyota Dubai Festival City, you'll become part of a collaborative and high-performing sales team committed to delivering outstanding customer experiences. You'll work in an environment that values learning, development, innovation, and career growth while contributing to one of the UAE's most trusted automotive brands. What equips you for the role UAE National (Family Book required) High School Diploma, Higher Diploma, or Bachelor's Degree Previous experience in administration, customer service, sales support, or retail operations is an advantage Good knowledge of Microsoft Office applications Strong communication skills in English and Arabic A proactive attitude, strong work ethic, and willingness to learn Passion for building a career within the automotive industry About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers — right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment. What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward. About the Company Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. Apply Now