✨ AI Summary
The Service Engineer - ELV role involves performing maintenance on customer installations to ensure reliable system performance. Responsibilities include maintaining project records, monitoring equipment performance, responding to customer calls within service level agreements, logging errors, and identifying potential system upgrades. The role requires a Bachelor's degree in Electrical Engineering, Electronics, or Telecommunications, with 3-5 years of experience in servicing ELV systems, particularly CCTV, access control, fire alarm, and PA systems. Experience with BICSI, Crestron, or AMX certifications is a plus.
Perform periodic, preventive, and corrective maintenance on customer installations to ensure that applicable systems continue to perform reliably.Maintain accurate project records and monitor the performance of equipment, notifying Team Leads of recurring issues.Monitor graphic stations for error messages or alertsEnsure uninterrupted system operation,Ensure industry and local physical security processes are followedEnsure timely response to attend and finish customer calls to meet service level
Requirements
- Bachelor's degree in Electrical Engineering, Electronics, Telecommunications, or a related field.
- Minimum of 3-5 years of hands-on experience in servicing and maintaining ELV systems.
- Proven expertise in troubleshooting and repairing CCTV, access control, fire alarm, and PA systems.
- Relevant certifications such as BICSI, Crestron, AMX, or specific manufacturer training are highly desirable.
Description
Perform periodic, preventive, and corrective maintenance on customer installations to ensure that applicable systems continue to perform reliably.Maintain accurate project records and monitor the performance of equipment, notifying Team Leads of recurring issues.Monitor graphic stations for error messages or alertsEnsure uninterrupted system operation,Ensure industry and local physical security processes are followedEnsure timely response to attend and finish customer calls to meet service level agreements,Log errors and resolutions to prevent system bottlenecks.Monitor the performance of existing systems and identify potential upgrades/updates.Material coordinationOperational in focus, with direct impact on outcome and results within job scope and broader operational scope.