✨ AI Summary
The Retail Performance & Sales Officer will be responsible for visiting branches to monitor performance, staff, and cleanliness, and to drive daily and monthly sales targets. This role involves training shop staff on cross-selling, upselling, and customer service, reporting on KPIs and sales figures, and coordinating with operations and management to resolve issues. The ideal candidate will have a minimum of 3 years of UAE experience in a retail, laundry, salon, or food & beverage chain, with strong leadership, sales, and training skills, and excellent communication and reporting abilities. A driving license is considered an advantage.
Requirements
Minimum 3 years UAE experience in a retail, laundry, salon, or food & beverage chain. Strong leadership, sales, and training skills. Excellent communication and reporting ability. UAE experience preferred. Driving license is an advantage.
Description
Key ResponsibilitiesVisit branches regularly to monitor performance, staff, and cleanlinessDrive daily and monthly sales targets per branchTrain shop staff on cross-selling, upselling, and customer serviceReport on KPIs, sales figures, and performance issuesCoordinate with Operations and Management to resolve issuesMonitor customer complaints and implement corrective measuresEnsure promotions and services are applied uniformly across branchesRequirementsMinimum 3 years UAE experience in a retail, laundry, salon, or food & beverage chainStrong leadership, sales, and training skillsExcellent communication and reporting abilityUAE experience preferredNationality: AnyDriving license is an advantage