Requirements
Required Skills & Qualifications· Bachelor's degree or diploma in Electrical/Electronics, Computer Engineering or IT· Working knowledge of AV signal flow (audio, video, control) and IP networking fundamentals· Familiarity with any of: Q-SYS, Dante/AES67, Crestron/Extron control, Netgear AV/Cisco switching· Understanding of CMMS or ITSM ticketing tools (e.g. any ITIL-style workflow)· Strong documentation habits and clear written English· Industry certifications (CTS, Dante, Q-SYS, CCNA) are an advantage — not a condition· Team coordination: daily task assignment, shift planning and workload balancing across technicians· Reporting discipline: KPI/SLA reporting, client-facing communication and escalation management· Saudi nationals are preferred.· Immediate joining is required.
Description
About SmartWaveSmartWave Tech Co. Ltd. is a Riyadh-based systems integrator specializing in professional audiovisual, broadcast, IT and low-current systems. We design, build and operate advanced technology facilities for leading clients across the Kingdom, and we are expanding our operations team.The RoleOwn the day-to-day operation of an integrated AV and network environment — the technical backbone behind studios, venues and smart spaces.Key Responsibilities· Operate, monitor and maintain integrated AV, audio DSP, video distribution and control systems· Administer the AV network layer: managed switches, VLANs, multicast and QoS for media traffic· Manage the CMMS/ticketing workflow: triage, assignment, SLA tracking and closure evidence· Maintain firmware levels, configuration backups and system documentation· Coordinate daily operations with technicians across audio, video, lighting and IT· Produce monthly performance and availability reporting