Requirements
Requires a Bachelor's degree in IT, Business, or Marketing with 4+ years of experience. Must have a technical background or understanding of company products/services, strong problem-solving, time management, communication, negotiation, and interpersonal skills. Experience in the IT industry (IT solutions, SaaS, Telecommunications) and a proven track record of meeting sales targets are essential.
Description
Job DescriptionWe are looking for a results-driven Sales Account Manager to manage a portfolio of client accounts, develop new business opportunities, and ensure long-term customer satisfaction. You will act as the main point of contact for your clients, understanding their needs, providing tailored solutions, and driving revenue growth.Job ResponsibilitiesManage and grow relationships with existing key accounts to maximize customer satisfaction and retentionIdentify and develop new business opportunities within assigned territory or industryUnderstand client requirements and present appropriate product or service solutionsDeliver effective sales presentations, proposals, and product demonstrationsNegotiate contracts, pricing, and terms in alignment with company policiesAchieve or exceed quarterly, semiannually and annual sales targetsCollaborate closely with internal teams including Sales Engineering, Solution Architects, Marketing, and Customer SupportMaintain accurate records of all sales activity, customer interactions, and forecasts in the CRM systemProvide feedback to product and marketing teams based on client insights and market trendsContinuous Customer Satisfaction during project delivery and support activitiesHave a strategic plan with each account of how the company can support its growth and development plansSupport Finance in Payment Collection processSupport PMO in signing delivery certificatesRequirementsBachelor's degree in IT, Business, Marketing, or a related field4+ years of ExperienceTechnical background or understanding of the company products/servicesProblem-solvingTime managementExcellent communication, negotiation, and interpersonal skillsAbility to work independently, manage multiple accounts, and meet deadlinesExperience in IT industry, e.g., IT solutions, SaaS, TelecommunicationsTrack record of meeting or exceeding sales targets