Requirements
Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting. Bachelor's degree in Hospitality Management or related field preferred. Strong organizational and leadership skills with attention to detail. Excellent communication abilities, both verbal and written. Proficiency in hotel management software and Microsoft Office suite. In-depth knowledge of cleaning techniques, products, and equipment. Understanding of hotel operations and industry standards. Familiarity with health and safety regulations in the hospitality sector. Ability to work flexible hours, including weekends and holidays. Physical stamina to perform duties throughout the day. Fluency in English; knowledge of Arabic or other languages is a plus. Customer-focused mindset with a commitment to delivering exceptional service. Ability to thrive in a fast-paced, dynamic environment. Strong problem-solving skills and ability to make decisions under pressure.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Job description
We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.
Responsibilities include:
Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation
Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules
Supervise, train, and motivate housekeeping staff to deliver exceptional service
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards
Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness
Coordinate with other departments to address guest requests and resolve issues promptly
Assist in creating staff schedules and managing payroll for the housekeeping department
Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies
Participate in continuous improvement initiatives to enhance guest experience and operational efficiency
Handle guest complaints and feedback professionally, taking appropriate action to resolve issues
Qualifications
Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting
Bachelor's degree in Hospitality Management or related field preferred
Strong organizational and leadership skills with attention to detail
Excellent communication abilities, both verbal and written
Proficiency in hotel management software and Microsoft Office suite
In-depth knowledge of cleaning techniques, products, and equipment
Understanding of hotel operations and industry standards
Familiarity with health and safety regulations in the hospitality sector
Ability to work flexible hours, including weekends and holidays
Physical stamina to perform duties throughout the day
Fluency in English; knowledge of Arabic or other languages is a plus
Customer-focused mindset with a commitment to delivering exceptional service
Ability to thrive in a fast-paced, dynamic environment
Strong problem-solving skills and ability to make decisions under pressure
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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