Requirements
Requires a Bachelor's degree and a minimum of 2 years of UAE experience in customer-facing roles within 5-star hotels, mixed-use properties, or commercial environments. Must have strong organizational skills, experience with CRM systems, and proficiency in Microsoft Office. Clear English communication is essential, with Arabic proficiency preferred.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Jordan, Morocco, Palestine, Sudan, Syria
Salary
Not Specified
Gender
Male
Arabic Fluency
Fluent
Job Function
General Management
Company Industry
Property & Real Estate
Position Title: Community Executive
Employment Type: Full Time
Salary AED: depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A market leading real estate agency in Dubai
Job Description:
- Customer Facing role throughout the day addressing resident concerns, providing community-related information, and ensuring a positive service experience across all touchpoints.
- Assisting with onboarding and orientation of new tenants, ensuring smooth integration into the community.
- Handling all incoming and outgoing calls from residents, service provider coordination, vendors and calls on behalf of community management.
- Maintaining call logs, complaint records, meeting notes, and ensuring timely follow-ups through the CRM system.
Requirements:
- Bachelor’s degree required
- Minimum 2 years of UAE experience in customer-facing roles within 5-star hotels (preferred), mixed-use properties such as co-working spaces, or commercial environments including malls.
- Strong organizational skills with experience managing CRM systems (Monday.com, Shopify, Airtable), ability to multitask, and proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Clear English communication skills required, with Arabic language proficiency preferred, along with a professional appearance and strong client interaction skills.
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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