Watch Technician

🏢 Al Futtaim Private Company (LLC)
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 3w ago
CV%
✨ AI Summary
The Watch Technician is responsible for delivering high-quality after-sales service through expert repair and maintenance of watches and clocks within the Retail department. This role is crucial for sustaining customer satisfaction and driving service revenue. Key responsibilities include performing technical repairs, conducting quality control checks, addressing technical issues, providing technical estimates, managing technical documentation, and achieving service targets. Overview Of The Role:The Watch Technician is responsible for delivering high-quality after-sales service through expert repair and maintenance of watches and clocks. Positioned in the Retail department, this role is crucial for sustaining customer satisfaction and driving service-revenue. Success in this position involves meeting service targets, providing accurate technical assessments of timepieces, and ensuring excellence in technical documentation and quality control procedures.What You Will
Required Skills
Other
○watch and clock repair techniques○Water Resistance Testing○Timepiece Technician○Watch Repair○Movement Repair Technician○Fine Watch Technician
Soft Skills & Professional Competencies
○Communication
Information Technology
○Technical Documentation
Productivity & Workplace Tools
○Excel○Word
Hospitality, Retail & Customer Service
○Customer Service○Baking
Nice to have:
Other
○Water Resistance Testing○Watch Repair○Movement Repair
Hospitality, Retail & Customer Service
○Baking
Requirements

  • Required Skills To Be Successful:

    • Expertise in watch and clock repair techniques.

    • Strong customer interaction and communication skills.

    • Proficiency in technical documentation management.

    • Ability to achieve and surpass service-related performance targets.


    What Qualifies You For The Role:

    • 10th Standard education or equivalent certification.

    • Minimum of 5 years of experience in a Service Technician role, specializing in watches.

    • Sound knowledge of watches and the watch industry, including brands and technical specifications.

    • Proficiency in MS Excel and Word for documentation and report generation.

Description
Overview Of The Role:The Watch Technician is responsible for delivering high-quality after-sales service through expert repair and maintenance of watches and clocks. Positioned in the Retail department, this role is crucial for sustaining customer satisfaction and driving service-revenue. Success in this position involves meeting service targets, providing accurate technical assessments of timepieces, and ensuring excellence in technical documentation and quality control procedures.What You Will Do:Technical MaintenancePerform professional and technical repairs of watches and clocks.Conduct regular quality control checks to verify service standards.Consolidate and address technical issues effectively.Client InteractionProvide technical estimates regarding the authenticity and reparability of watches.Support after-sales service to maintain customer satisfaction and service revenue.Documentation ManagementFollow up and manage all technical documentation related to service repairs.Performance TargetsAchieve the service targets set by the department.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00