Requirements
Proven experience as a Spa Manager or senior spa leader in a luxury hotel, resort, or wellness environment. Strong operational background across a full-service spa with multiple treatment modalities and wellness facilities. English fluency is required; Spanish language skills are a strong advantage. Excellent leadership, communication, and interpersonal skills are essential.
Description
SPA MANAGERAt Sea | $4,000 - $6,000 USD per MonthPOSITION OVERVIEWWe are searching for a passionate and experienced Spa Manager to lead the spa and wellness operation aboard a luxury river cruise vessel. Soft opening is announced for November, with high season spanning six months of the year. The spa is a full-service facility featuring multiple treatment rooms, Hammam and steam amenities, a Technogym-equipped fitness center, and a curated luxury product offering, managed in partnership with a third-party spa management company.The vessel caters primarily to the U.S. and Mexican markets, and the Spa Manager will be the on-board wellness leader responsible for delivering a world-class guest experience. Rotations are available on a 6 or 9-month basis.KEY RESPONSIBILITIESOversee all spa, wellness, and fitness operations aboard the vessel, ensuring exceptional service at every guest touchpointLead, develop, and schedule the spa team, maintaining consistently high treatment and service standardsManage the spa's luxury product retail offering, driving sales and brand awareness among guestsLiaise with the third-party spa management company to ensure alignment on standards, protocols, and trainingDrive spa revenue through thoughtful scheduling, personalized recommendations, and guest engagementMaintain the highest levels of cleanliness, hygiene, and safety across all spa and fitness areasDeliver a warm, guest-focused experience that reflects the luxury positioning of the vesselHandle guest feedback with professionalism and a genuine commitment to exceeding expectationsQUALIFICATIONSProven experience as a Spa Manager or senior spa leader in a luxury hotel, resort, or wellness environmentCruise ship or maritime experience is not required; a passion for hospitality and adaptability to life aboard a vessel are essentialStrong operational background across a full-service spa with multiple treatment modalities and wellness facilitiesExperience working alongside a third-party spa management company is an advantageKnowledge of luxury spa product brands and retail management within a spa settingEnglish fluency is required; Spanish language skills are a strong advantage given the primary guest marketsGenuine passion for wellness, guest experience, and delivering meaningful spa journeysExcellent leadership, communication, and interpersonal skillsWHAT'S OFFEREDSalary: $4,000 to $6,000 USD per monthRotation contract available on a 6 or 9-month basisSoft opening announced for November