Guest Relations Supervisor

🏢 Talent-360.me
📍 Marina 5, North Coast, EgyptContractOn-site
📅 Posted: 3mo ago🔄 Updated: 3mo ago
CV%
✨ AI Summary
The Guest Relations Supervisor will manage guest check-ins and check-outs, ensuring a premium guest experience. Responsibilities include handling inquiries, resolving complaints, and coordinating with housekeeping and operations teams. The role requires maintaining high hospitality standards and following up on guest feedback. Candidates must have 2-3 years of experience in the hospitality industry, fluent English, and strong communication and problem-solving skills. Previous Guest Relations experience is highly preferred. Ability to work in a fast-paced seasonal environment is a must, and car owners are preferred.
Required Skills
Soft Skills & Professional Competencies
CommunicationProblem Solving
🎁 Benefits & Perks

• Accommodation provided

• Competitive package

• Exposure to a premium hospitality environment

• Opportunity to work in one of the top summer destinations in Egypt

Requirements
• 2–3 years of experience in the hospitality industry• Previous experience in Guest Relations is highly preferred• Fluent English speakers• Strong communication and problem-solving skills• Car owners are preferred (not a must)• Ability to work in a fast-paced seasonal environment
Description
• Manage guests’ check-ins and check-outs smoothly• Ensure a premium guest experience throughout the stay• Handle guests’ inquiries and resolve complaints professionally• Coordinate with housekeeping and operations teams• Maintain high hospitality and service standards• Follow up on guests’ feedback and satisfaction
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00