✨ AI Summary
SO/ Ras Al Khaimah is seeking a German-speaking Telecommunications Agent to handle incoming calls, assist guests with inquiries and requests, relay information, maintain call logs, and support emergency communication procedures. The ideal candidate will have a High School diploma, experience in customer service or call handling, clear communication skills, multitasking and problem-solving abilities, and familiarity with telecommunication systems.
Requirements
High School diploma or equivalent. Experience in customer service or call handling preferred. Clear communication and telephone etiquette. Multitasking and problem-solving abilities. Familiarity with telecommunication systems.
Description
Company DescriptionSO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with itâs avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals â you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.Job Description⢠Call Handling: Answer and route incoming calls promptly and professionally.⢠Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.⢠Communication: Relay information to departments and staff accurately.⢠Documentation: Maintain call logs and service requests.⢠Support: Assist with emergency communication procedures.Qualifications⢠High School diploma or equivalent.⢠Experience in customer service or call handling preferred.⢠Clear communication and telephone etiquette.⢠Multitasking and problem-solving abilities.⢠Familiarity with telecommunication systems.