✨ AI Summary
Taj Alfahidi Technology Services is seeking a Customer Support Executive for their Dubai location. The role involves making outbound calls, handling inbound queries, explaining products/services, maintaining customer records, and achieving call targets. The ideal candidate will have 1-5 years of experience in customer support or customer service, proficiency in Hindi, English, and one South Indian language (Tamil, Telugu, Kannada, or Malayalam), strong communication skills, basic computer knowledge, and the ability to work in a target-oriented environment.
This is a full-time position with benefits including competitive salary, performance incentives, career growth opportunities, food, paid leaves, visa, and commission. The company offers an innovative environment and a hybrid flexibility model.
About: Taj Alfahidi Technology Services is a leading service-based organization specializing in BPO, customer support, and calling services. We provide end-to-end customer engagement solutions to help businesses enhance their client relationships and achieve operational efficiency. With a focus on quality service, performance, and customer satisfaction, we cater to diverse industries and ensure seamless communication for our clients across India. Job Title: Customer Support ExecutiveLocation: D
🎁 Benefits & Perks
Competitive salary and performance incentives. Career growth opportunities in customer support and sales. Supportive work environment. Food, Paid Leaves, Visa, Commission.
Requirements
Good Communication skills
Description
About: Taj Alfahidi Technology Services is a leading service-based organization specializing in BPO, customer support, and calling services. We provide end-to-end customer engagement solutions to help businesses enhance their client relationships and achieve operational efficiency. With a focus on quality service, performance, and customer satisfaction, we cater to diverse industries and ensure seamless communication for our clients across India. Job Title: Customer Support ExecutiveLocation: DubaiExperience Required: 1 – 5 YearsLanguages: Hindi, English, and any one of the following – Tamil / Telugu / Kannada / MalayalamJob Summary:We are looking for enthusiastic and customer-focused Customer Support Executive to join our team. The ideal candidate should have excellent communication skills in Hindi and English, along with proficiency in any one South Indian language (Tamil, Telugu, Kannada, or Malayalam).Key Responsibilities:Make outbound calls to prospective customers and handle inbound queries.Explain products/services clearly and professionally to customers.Maintain records of customer interactions and follow up for closures.Achieve daily and monthly call targets as assigned.Handle customer concerns with patience and provide appropriate solutions.Required Skills & Qualifications:Minimum 1 year and maximum 5 years of Customer Support Executive / customer service experience.Proficient in Hindi, English, and any one South Indian language (Tamil / Telugu / Kannada / Malayalam).Strong communication and interpersonal skills.Basic computer knowledge and familiarity with CRM tools is an added advantage.Ability to work in a fast-paced environment with a target-oriented approach.Benefits:Competitive salary and performance incentives.Career growth opportunities in customer support and sales.Supportive work environment. Why Join Us? Innovative Environment: Be part of a forward-thinking technology solutions provider committed to continuous improvement and excellence. Hybrid Flexibility: Enjoy the flexibility of a hybrid work model, combining remote and on-site work. Career Growth: Access opportunities for professional development and career advancement