Requirements
Requires a Certified Spa Therapist with recognized qualifications and a minimum of 3-5 years of experience in a spa environment, preferably with leadership experience. Strong knowledge of massage techniques, facials, and body treatments is essential, along with excellent communication, interpersonal, leadership, team management, and problem-solving skills. Ability to work flexible hours, including weekends and holidays, is also necessary.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Travel, Hotel & Tourism
Company description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job description
Lead, supervise, and motivate the spa therapist team to deliver outstanding guest experiences.
Ensure all treatments are performed according to brand standards and established protocols.
Monitor therapist performance, productivity, and service quality.
Conduct training, coaching, and performance evaluations for team members.
Handle guest feedback and resolve any service-related concerns professionally.
Assist in scheduling therapists based on business levels and treatment bookings.
Ensure cleanliness, hygiene, and safety standards are maintained at all times.
Support inventory control and proper usage of spa products.
Promote spa services and retail products to maximize revenue.
Assist Spa Manager with daily reports and operational tasks when required.
Qualifications
Certified Spa Therapist with recognized qualifications.
Minimum 3–5 years of experience in a spa environment, with leadership experience preferred.
Strong knowledge of massage techniques, facials, and body treatments.
Excellent communication and interpersonal skills.
Leadership and team management abilities.
Customer-focused with strong problem-solving skills.
Ability to work flexible hours, including weekends and holidays.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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