✨ AI Summary
Mashreq Bank Pakistan Limited is seeking a Manager Business Controls, Risk & Governance. This role involves implementing and reviewing operational risk frameworks, assisting with audits, and ensuring compliance with regulatory requirements. The position requires a strong understanding of risk management, internal controls, and governance principles within the banking sector. Key responsibilities include defining and implementing sustainable operational processes, acting as a second line of defense, and monitoring compliance with anti-money laundering directives. The role also involves overseeing client documentation, KYC, and due diligence, as well as supporting digital processes for onboarding and KYC renewal.
Requirements
The candidate must have at least 3+ years of prior experience in operational risk, audit, and governance roles. A CA, ACCA, or MBA or postgraduate qualification is required. Strong and relevant track record in Audit, Compliance, and Risk Management is essential, along with strong analytical and negotiation skills, and the ability to work under tight time constraints and pressure.
Description
Job Purpose
Governance
Implement and review System Operating Procedures, Key Risk Indicators in line with Operational Risk framework, Business Risk policies and Risk Control Self-Assessment (RCSA) ·
Assist the senior manager with Internal and External Audit, this includes the preliminary phase, scope and post audit closure for all hazards raised for all segments. Operational Risk
Assist the senior manager in ensuring controls are adequate for risks identified in the processes as well as ensuring coverage of all Regulatory requirements.
Operational Risk
Define and implement a sustainable operational process where there is direct impact on Financial, Operational, Reputational and Regulatory Risks to the Bank.
Act as a second line of defense for the business through regular reviews (including portfolio) and implement ongoing improvements and aim to reduce the operational and risk losses.
Responsible for monitoring and execution Compliance/Anti Money laundering directed closures due to Sanctions, STR’s on transactions.
Controls
Assist in implementation of Risk Control Self- Assessment (RCSA) ·
Raise ORE and assist the line manager in representing the business segment in various forums like Business Risk or submission for CRMC.
Work closely with fraud and compliance teams to eliminate process gaps to reduce risk and improve controls.
Support the Senior Manager Governance in leading the identification and assessment of risks across all business journeys prior to deployment and through periodic reviews to ensure effective risk
Key Result Area
Governance
- Report and highlight significant Business & Operational Risk & Governance issues to the line manager. ·
- Highlight trends on process gaps, risk breaches & control failures, root cause analysis and take corrective action.
- Closely work with Business team in ensuring Compliance with existing and new/amended Regulatory requirements in terms of process updates and controls
Business Controls ·
- Key business interface to build and implement a second line risk management framework that assists the business in preemptively and proactively spotting and flagging events or situations which could be disruptive for the good conduct of the business. ·
- Review and oversee a frame work to ensure adherence to minimum quality standards of client documentation, KYC & due diligence.
- Ensure all process in the unit related to Compliance exit, Off shore travel policy, KYC renewal, Customer onboarding, Mortgage incentive payments, SOP, MER, Intermediary onboarding and management etc are operating effectively. ·
- Ensure Potential Misselling/serious Complaint Handling and Avoidance
- Key stakeholder in digital processes for onboarding & kyc renewal. ·
- Special projects related to audit and digital processes to be executed.
Knowledge, Skills & Experience
The candidate must have at least 3+ years prior experience of handling operational Risk, Audit & Governance Roles. ·
CA/ ACCA/ MBA or post graduate qualification ·
Strong and relevant track record in Audit, Compliance and Risk Management. ·
Strong analytical skills. Ability to work under tight time constraints & pressure. ·
Strong influence and negotiation skills to drive consensus among people.