✨ AI Summary
Acrow is offering an internship program for a Reservation Specialist. The intern will handle reservation calls, manage scheduling databases, and represent the company professionally. Responsibilities include learning corporate phone etiquette, customer service skills, managing booking systems, handling client inquiries, coordinating schedules, and conflict resolution.
The ideal candidate is a current undergraduate student (3rd/4th year) or a fresh graduate with excellent verbal communication, presentation, and organizational skills. The role requires the ability to multitask, manage high call volumes, and possess basic familiarity with MS Office tools.
Requirements
Current undergraduate student (3rd/4th year) or fresh graduate.Excellent verbal communication skills with a clear, professional, and unique phone presence.Excellent presentation and professional grooming (highly representative profile).Strong organizational skills and sharp attention to detail.Ability to multitask, manage high call volumes, and maintain a calm, welcoming demeanor.Basic familiarity with MS Office tools (Excel, Word, Outlook).
Description
Join our internship program at Acrow to work with our dynamic front-line team. As a Reservation Specialist Intern, you will be responsible for uniquely handling reservation calls, managing scheduling databases, and acting as a polished, highly professional brand representative for our corporate inquiries.The intern will learn:Professional corporate phone etiquette and advanced customer service skills.Management of internal booking, calendar, and reservation systems.Handling high-profile client inquiries and coordinating corporate scheduling.Conflict resolution and swift problem-solving techniques during active calls.Effective multi-department coordination and reporting techniques.Duration: 2 months (extendable based on performance and business need)