✨ AI Summary
The Patient Safety & Quality Manager is responsible for designing, implementing, coordinating, evaluating, and reporting on the Patient Safety and Quality Program, ensuring adherence to regulatory and accreditation standards. This role involves communicating performance metrics and quality improvement efforts to staff. The manager will take a leadership role in upholding patient safety and quality of care, acting as the primary contact for regulatory bodies regarding quality, patient safety, and risk management initiatives. Collaboration with hospital leaders, physicians, and staff is crucial for developing and implementing systems that improve patient care, clinical outcomes, workflow efficiency, cost-effectiveness, and patient satisfaction. The position requires a Master's degree in Hospital/Healthcare Administration/Management with a Bachelor's in a healthcare field, along with at least 5 years of experience in healthcare quality management. Strong knowledge of patient safety standards, performance improvement, data analytics, and relevant software is necessary.
Requirements
Requires a Master's degree in Hospital/Healthcare Administration/Management with a Bachelor's in a healthcare field. Must have proven experience in incident and risk management systems, digital healthcare tools, HIS, and quality management systems. Requires at least 5 years of experience in healthcare quality management, strong knowledge of clinical fundamentals, patient safety, performance improvement, CQI tools, data analytics, and advanced Excel/statistical software. Excellent English communication, interpersonal, negotiation, and project management skills are essential.
Description
Responsible for designing, implementing, coordinating, evaluating and reporting the Patient Safety and Quality Program and its adherence to the Regulatory and applicable accreditation standards. The manager also ensures regular communication of performance metrics, data analysis results, and quality improvement efforts to all staff.