✨ AI Summary
This role involves leading and delivering independent, risk-based operational audits across mall facilities, focusing on process evaluation, root cause analysis, and reporting. Responsibilities include reviewing procurement, vendor governance, CAPEX oversight, asset capitalization, HSE compliance, and various FM audits (Hard & Soft). The role also covers system reviews (Yardi, Oracle ERP, CAFM), access controls, utility management, revenue protection, security operations, tenant lifecycle management, fit-out management, and customer experience evaluation. The candidate must have 8+ years of experience in Internal Audit and Operational Audit, with a background in Shopping Malls, Retail Property Management, or Facilities Management. Strong technical expertise in FM controls and CAFM systems, along with experience in procurement, contract management, CAPEX, and vendor governance is crucial. Proficiency in auditing ERP systems and managing user access/SoD, coupled with a solid understanding of HSE, risk management, and UAE Civil Defence compliance, is required. Excellent stakeholder engagement, communication, and report writing skills are essential. A Bachelor's degree in a relevant field is necessary, and professional certifications are highly preferred. The candidate must possess a valid UAE Residence Visa and be available for immediate commencement on a 6-month contract.
Audit Execution: Lead and deliver independent, risk-based operational audits across mall facilities.Process Evaluation: Identify process inefficiencies, control gaps, and operational weaknesses.Root Cause Analysis: Perform detailed root cause assessments and recommend practical corrective actions.Reporting: Prepare high-quality audit workpapers, executive reports, and senior management presentations.Procurement Reviews: Assess tendering, bid evaluation, contract awards, and variation order appro
Requirements
Experience: Minimum 8+ years of experience in Internal Audit and Operational Audit.
Industry Background: Must have direct experience in Shopping Malls, Retail Property Management, Commercial Real Estate, Mixed-Use Developments, or Facilities Management.
Technical Expertise: Strong mastery of Hard & Soft Facilities Management (FM) controls and CAFM systems.
Process Knowledge: Proven experience reviewing Procurement, Contract Management, CAPEX Projects, and Vendor Governance.
System Competency: Hands-on experience auditing ERP systems (Oracle/Yardi) and managing user access/Segregation of Duties (SoD).
Compliance Familiarity: Solid understanding of HSE frameworks, risk management, and UAE Civil Defence compliance requirements.
Soft Skills: Exceptional stakeholder engagement, communication, and executive-level report writing capabilities.
Education: Bachelor’s Degree in Accounting, Finance, Engineering, Business Administration, or Facilities/Real Estate Management.
Certifications: Professionally qualified candidates holding CIA, CISA, CRMA, CPA, ACCA, CA, or PMP are highly preferred.
Visa Status: Must possess an independent, valid UAE Residence Visa (Freelance, Spouse, or Family sponsored).
Availability: Available to start immediately or on short notice for a 6-month contract beginning late June 2026.
Location: Willingness and capability to work on-site in Al Ain, Abu Dhabi.
Description
Audit Execution: Lead and deliver independent, risk-based operational audits across mall facilities.Process Evaluation: Identify process inefficiencies, control gaps, and operational weaknesses.Root Cause Analysis: Perform detailed root cause assessments and recommend practical corrective actions.Reporting: Prepare high-quality audit workpapers, executive reports, and senior management presentations.Procurement Reviews: Assess tendering, bid evaluation, contract awards, and variation order approvals.Vendor Governance: Evaluate contractor KPI monitoring systems and vendor performance frameworks.CAPEX Oversight: Review project budget approvals, change management controls, and milestone sign-offs.Asset Capitalisation: Verify completion certification and updates to the central asset register.HSE Compliance: Review Civil Defence compliance, permit management, and emergency response planning.Incident Tracking: Evaluate safety incident management, investigation processes, and corrective actions.Hard FM Audits: Evaluate Planned Preventive Maintenance (PPM) controls and new asset onboarding.Soft FM Audits: Monitor service quality for cleaning, landscaping, and pest control contractors.System Reviews: Audit utilization and user access for Yardi, Oracle ERP, and CAFM systems.Access Controls: Evaluate Joiner-Mover-Leaver (JML) processes and segregation of duties (SoD).Utility Management: Assess utility consumption reporting and tenant utility recovery processes.Revenue Protection: Review car park revenue collection, reconciliation, and cash handling controls.Security Operations: Assess restricted area access logs and asset safeguarding procedures.Tenant Lifecycle: Review tenant onboarding, shop inspections, and exit deposit controls.Fit-Out Management: Assess handover checklist controls and compliance against approved designs.Customer Experience: Evaluate complaint resolution timelines and Net Promoter Score (NPS) monitoring.Remediation Tracking: Monitor and verify the closure of previously raised audit observations. [1]