Requirements
The Land Freight Specialist will be responsible for coordinating domestic and international road freight shipments, planning and arranging transportation, monitoring shipment status, and addressing operational issues. This role requires acting as a primary point of contact for customers, providing shipment updates, and responding to inquiries. Key responsibilities also include preparing and verifying transport documents, ensuring compliance with regulations and company policies, and maintaining accurate data in operational systems. Financial responsibilities include verifying transportation costs, supporting pricing activities, and monitoring shipment profitability.
Description
Key Responsibilities:Coordinate domestic and international road freight shipments from origin to destination.Plan and arrange transportation with approved carriers and vendors.Monitor shipment status and proactively address operational issues or delays.Ensure timely booking, dispatch, and delivery of customer shipments.Maintain accurate shipment records and operational documentation.Act as the primary point of contact for customers regarding land freight shipments.Provide shipment updates and transportation status reports.Respond promptly to customer inquiries, concerns, and service requests.Coordinate with transport providers and subcontractors to secure capacity.Monitor carrier performance, service levels, and compliance requirements.Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records.Ensure compliance with local regulations, customs requirements, and company policies.Maintain accurate data within operational systems and transport management platforms.Ensure adherence to safety, security, and quality standards.Financial & Commercial ResponsibilitiesVerify transportation costs and supplier invoices.Support quotation preparation and pricing activities when required.Monitor shipment profitability and identify cost-saving opportunities.Ensure timely billing and revenue recognition procedures are completed.