✨ AI Summary
MashreqBank Egypt is seeking a Senior Universal Banker for their Al Horeya Branch. This role involves providing exceptional customer service, building customer relationships, managing cash transactions, acquiring new customers, and minimizing attrition. The Senior Universal Banker will also educate customers on digital banking channels and technologies, and achieve personal banking product KPIs. The ideal candidate is a university graduate with 4-5 years of branch banking experience, aged 26-34, possessing strong knowledge of retail banking products, excellent customer service, communication, and problem-solving skills, computer literacy, and a proactive, sales-oriented mindset.
Requirements
University graduate with 4-5 years of branch banking experience, aged 26-34. Must have thorough knowledge of retail banking products, processes, services, and policies. Requires excellent customer service, communication, problem-solving, and interpersonal skills, with computer literacy and a proactive, sales-oriented approach.
Description
As a Senior Universal Banker, you will be the face of MashreqBank Egypt, providing exceptional customer service and building strong relationships. Your role involves managing cash transactions, acquiring new customers, and minimizing attrition. You will also educate customers on alternative banking channels and digital technologies, ensuring a seamless experience.