Customer Service Agent (B2B Account)

🏢 Etisalat Egypt
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
e& Cx solutions is seeking Customer Service Agents for a B2B account. The role requires university graduates with an English level of B2 or higher and offers a competitive salary and benefits package. The position is full-time, on-site in Maadi, Cairo, with a standard 8-hour workday and 5 working days per week. Specific shift limitations apply to female employees.
Required Skills
Other
○English○B2 English○customer care○customer support○english training○english literature○english education○inbound marketing○inbound calls○outbound calls○outbound marketing○customer relations○customer satisfaction○crm application○fluent speakers○business english○etisalat○uae○eand○maadi jobs○customer survey○english translation○english instructing○maadi
Hospitality, Retail & Customer Service
○Customer Service○Customer Service Management○Host/Hostess Experience
Business, Sales & Management
○B2B Sales○Real Estate Sales○Client Relationship Management○Customer Success
Education & Training
○Teaching
Productivity & Workplace Tools
○Notion
Information Technology
○CRM○Technical Support
🎁 Benefits & Perks
Sales commission equivalent to 700 AED monthly, Top achievers bonus (up to 3,000 EGP), Free VPN line (Business plan – 1,000 EGP/month), Medical & Social Insurance, Referral Program up to 2K, Fully paid training.
Requirements
English level B2 or higherUniversity graduates (You should have your graduation certificate)
Description
e& Cx solutions is hiring now customer service agents for B2B account.Salary & Benefits19,000 EGP/month (net & allowances included)Sales commission equivalent to 700 AED monthlyTop achievers bonus (up to 3,000 EGP)Free VPN line (Business plan – 1,000 EGP/month)Medical & Social InsuranceReferral Program up to 2KFully paid training: 16,358 EGP/monthWorking Conditions:8 working hours + 1-hour break5 working days / 2 rotational days offFemales: latest shift ends at 10 PMWork Location:Maadi, Degla Square. CairoTransportation not provided
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00