✨ AI Summary
The Project Supervisor will oversee daily cleaning and soft services operations, managing cleaning staff, ensuring service delivery according to SLAs and KPIs, and conducting site inspections. Responsibilities include coordinating with clients, training staff, ensuring HSE compliance, managing resources, preparing reports, and monitoring staff performance. The role requires a Higher Secondary School Certificate, with a diploma in Facilities Management or Hospitality Management being preferred. A minimum of 5-7 years of relevant experience in Facilities Management or Cleaning Services, including supervisory experience in the Middle East, is mandatory. A valid UAE Light Vehicle Driving License is also required.
Job ResponsibilitiesSupervise daily cleaning and soft services operations at the assigned project/site.Manage and allocate duties to cleaning staff and ensure adequate manpower deployment.Ensure services are delivered according to the agreed Scope of Work, SLA and KPI requirements.Conduct regular site inspections and maintain required quality standards.Coordinate with clients and address operational issues, requests and complaints.Train, guide and monitor employees to ensure productivity and ser
Requirements
Skills
Strong leadership and people management skills.
Good knowledge of cleaning operations, equipment, chemicals and HSE requirements.
Good client handling and customer service skills.
Good communication skills in English.
Proficiency in MS Word, Excel and PowerPoint.
Good planning, problem-solving and reporting skills.
Description
Job ResponsibilitiesSupervise daily cleaning and soft services operations at the assigned project/site.Manage and allocate duties to cleaning staff and ensure adequate manpower deployment.Ensure services are delivered according to the agreed Scope of Work, SLA and KPI requirements.Conduct regular site inspections and maintain required quality standards.Coordinate with clients and address operational issues, requests and complaints.Train, guide and monitor employees to ensure productivity and service quality.Ensure compliance with company HSE policies, safe working practices and proper use of cleaning chemicals and equipment.Coordinate with internal departments, vendors and subcontractors for operational requirements.Monitor cleaning materials, consumables, equipment and site resources.Prepare and maintain daily, weekly and monthly operational reports and records.Monitor staff attendance, performance, discipline and grooming standards.Report major operational issues to the Contract Manager/Assistant Contract Manager.Education & ExperienceHigher Secondary School Certificate (12th Standard) is mandatory.Diploma in Facilities Management, Hospitality Management or related field is preferred.Minimum 5–7 years of relevant experience in Facilities Management / Cleaning Services, including supervisory experience in the Middle East.Valid UAE Light Vehicle Driving License is required.