Requirements
The ideal candidate must possess strong English communication skills and be part of the Emiratisation program. Responsibilities include achieving sales targets, delivering exceptional guest experience, supporting CRM and CX initiatives, and driving client relationships.
Description
INSPIRE | EXHILARATE | DELIGHTFor over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.Key OverviewAtChalhoub we express the exceptional!As aBeauty Consultant you will beresponsible for achieving individual and collective sales targets while deliveringexceptionalGuest Experience and ensuring support in the implementation of CRM, CX and other keycustomer and peopleinitiativesin-store.Drive sell-throughs within the storeAttend Beauty training classes and seminarsYou will collect data on customer behaviour, top sellers, slow movers which will be key input for businessreviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback onproductsEnsure click and collect are conducted within SLAs (Service-level agreement)Ensure customer data is properly captured in adherence to marketing teamrequirementsSupport with in-store marketing events and activationsKeep abreast of allbrandsocial media activitiesandcampaignsProvide input to what'sworking well/what'snot working well within thestoreWhat you'll need to succeedStrong Englishcommunication skillsThis opportunity is for Emiratisation.For general Beauty Consultantopportunities, please review the careers site for active vacancies