Coordinator - Care.Human Resources

🏢 MTN
📍 Ikoyi, NigeriaFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
The Coordinator - Care.Human Resources role, reporting to the Senior Manager - Health and Wellbeing within the Human Resources division, is responsible for ensuring efficient care and claims management under the MTNN approved health scheme. Key duties include mapping trends and reporting on medical schemes, supporting quality assurance of healthcare providers, managing case and claims management, implementing innovative bill management ideas, resolving staff issues, supporting international evacuations and pre-travel support, managing expatriate healthcare services, tracking sick leave, and contributing to operational reports and monthly bill preparation.
Required Skills
Productivity & Workplace Tools
○Word○Excel○PowerPoint
Requirements
Registered Nurse/BSc Nursing, fluent in English, and 3-7 years of work experience from a reputable organization. Experience in claims management and intermediate proficiency in Microsoft Office suite (Word, Excel, PowerPoint) are required.
Description
Reports To: Senior Manager - Health and Wellbeing

Division: Human Resources


Mission:
  • Ensure efficient care and claims management under the MTNN approved health scheme 

Description:
  • Map trends and provide reports on various medical schemes 
  • Support quality assurance of health care providers 
  • Support case management – maintain trackers for proactive intervention, reporting and cost management
  • Enforce claims management SLAs and manage relationship with vendors
  • Implement innovative ideas on bill management and guide management/educate staff on measures that will reverse negative trends   
  • Support prompt resolution of staff issues 
  • Support International evacuation of employees and dependants when applicable 
  • Provide pre-travel support for employees on international assignment 
  • Support implementation of pre-employment within company approved timelines. 
  • Implement Expatriate management health care services
  • Support sick leave tracking, investigation and reporting
  • Support chronic sick leave implementation and monitoring and lost time monitoring
  • Support management of MTNN work-site clinic
  • Contribute to the monthly employee services operational report.
  • Prepare monthly bills for management approval – vet, analyse, compile monthly bills in approved format  

Education:
  • Registered Nurse/BSc Nursing
  • Fluent in English

Experience:
3 – 7 years of work experience from a reputable organisation
  • Experience in claims management 
  • At least Intermediate proficiency in the use of Microsoft Office suite i.e. Word, Excel, PowerPoint etc.

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⚡ Skillsi85%
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