✨ AI Summary
As a Senior Product Associate in Global Payments API Product, you will contribute to product development and optimization by leveraging user research, analyzing metrics, and collaborating across financial organizations. You will write requirements, epics, and user stories, support API governance, identify new product opportunities, and analyze product metrics. The role requires 3+ years of experience in product management or a relevant domain, with strong communication skills, experience in product life cycle activities, data analytics, and API-based products. Familiarity with client onboarding, production API support, developer portals, and payments products is preferred.
🎁 Benefits & Perks
comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching
Requirements
Requires 3+ years of experience in product management or a relevant domain, with proficiency in product development life cycle activities, data analytics, and working with API-based products. Must possess strong communication skills and experience producing clear requirements, user stories, and acceptance criteria. Familiarity with client onboarding, production API support, developer portals, and payments products is preferred.
Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Global Payments API Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Writes the requirements, epics, and user stories to support product development
- Supports API governance activities including consistency of standards, naming conventions, and backward-compatibility considerations
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Required qualifications, capabilities, and skills