✨ AI Summary
The Technical Support Specialist will be responsible for maintaining daily computer system performance, providing technical assistance for hardware and software issues, and resolving problems with LAN and printers. This role involves installing, testing, and configuring new workstations and software, as well as managing PC setup for new employees. The ideal candidate will have a Bachelor's degree in IT or Computer Science, experience in a support role, and strong knowledge of Windows and office applications.
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related fieldExperience in a help desk, IT support, or technical support roleStrong knowledge of Windows and other operating systems, as well as common office applications.Ability to manage multiple tasks and prioritize effectively in a fast-paced environmentStrong problem-solving and communication skillsMust be a resident of Fayoum.
Description
1. Maintain the daily performance of computer systems.2. Provide technical and troubleshooting assistance related to computer hardware and software, and other technical tools and products.3. Resolve technical problems with Local Area Networks (LAN), Printers and other systems.4. Install, test and configure new workstations, peripheral equipment, and software.5. Installs and maintains all end-user software and hardware.6. Manages PC setup and deployment for new employees.