Requirements
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.At least 1 year of experience in Account Management, Sales, or dealing with clients.Strong communication and interpersonal skills.Customer-oriented attitude with the ability to work independently and within a team.Basic understanding of sales principles and customer service practices.Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.
Description
Job purpose:Manage and grow relationships with add-on product vendors (cakes, chocolates, sweets, spa,lifestyle brands, and similar partners) to ensure product availability, quality, timelyreplenishment, alignment with The X calendar, and smooth operational integration.The role focuses on transforming vendor interactions from ad-hoc communication intostructured, predictable, and scalable partnerships, while also identifying and onboarding newbrands through a structured pipeline.Responsibilities:1. Vendor Relationship ManagementOwn day-to-day communication with assigned vendors.Build long-term, trust-based partnerships with clear points of contact.Conduct regular check-ins (weekly / bi-weekly) with vendors.Maintain updated vendor profiles (contacts, SKUs, prices, lead times, MOQs).2. Item Availability & Follow-UpTrack availability of all add-on SKUs.Follow up on low-stock or at-risk items before shortages occur with warehouse team.Confirm lead times and replenishment schedules.Ensure discontinued or replaced items are communicated early.4. Storage & Stock Model CoordinationWork with Operations to define storage models per vendor:Vendor-held stockThe X warehouse stockConsignment stockEnsure agreed stock quantities are respected.Track aging stock and slow movers.5. Pricing & Commercial TermsEnsure updated price lists are always available.Flag margin risks to management.6. Quality & Packaging ControlEnsure items meet The X quality and brand standards.Coordinate packaging improvements when needed.Handle quality complaints with vendors and ensure closure.7. Data & ReportingMaintain SKU lists and vendor master data in system.Prepare weekly reports covering:Stock statusRisksNew itemsOperational issuesPrepare monthly vendor performance summaries.8. New Brand Acquisition & Pipeline ManagementIdentify and approach new brands aligned with The X positioning.Build and manage a structured pipeline for potential vendors and partners.Conduct partnership meetings, negotiations, and onboarding discussions.Track pipeline stages from lead → negotiation → onboarding → live.Coordinate with internal teams to ensure smooth brand launches and activation.