✨ AI Summary
The Amazon Account Manager will be responsible for managing Amazon Seller Central accounts, including product listing and pricing, order fulfillment (FBA/FBM), account health monitoring, and inventory management. This role also involves creating and optimizing Amazon PPC campaigns, managing customer reviews and feedback, and analyzing sales data to refine pricing strategies. Additionally, the position requires physical warehouse management, including stock tracking, inventory turn analysis, and quality assurance for outgoing orders. The ideal candidate will have at least 3 years of experience in Amazon account management, a Bachelor's degree, and strong technical skills in Excel and e-commerce platforms.
Requirements
Experience: Minimum of [3 years] of proven experience in managing Amazon Seller Central accounts.Education: A relevant Bachelor’s degree or equivalent higher education qualification.Technical Skills: Excellent computer literacy, proficiency in Microsoft Excel, and strong familiarity with e-commerce platforms.Language: [V.Good] command of the English language (specifically for reading and comprehending Amazon policies and updates).Personal Traits: Integrity, high attention to detail, strong time-management skills, and the ability to work under pressure.
Description
Product Listing & Pricing: Uploading new products, crafting compelling product descriptions, and monitoring competitive pricing.Order Fulfillment: Tracking daily orders and preparing them for shipment in strict compliance with Amazon policies FBA / FBM.Account Health & Support: Monitoring Account Health metrics and resolving technical issues or disputes directly with Amazon Seller Support.Inventory Monitoring: Tracking company inventory levels on the platform to prevent stock outs Advertising & PPC: Creating, managing, and optimizing Amazon PPC (Pay-Per-Click) campaigns to maximize Return on Investment (ROI).Customer Service: Managing customer reviews and feedback, handling returns and refunds, and resolving customer inquiries.Data Analytics & Strategy: Analyzing sales performance metrics and data trends to refine and develop dynamic pricing strategies.Second: Physical Warehouse ManagementStock Tracking: Monitoring physical inventory levels and proactively reporting shortages or low-stock items.Inventory Turn Analysis: Collaborating with warehouse personnel to identify top-selling products, slow-moving items, and damaged goods Quality Assurance : Overseeing the picking, packing, and preparation of outgoing orders with high accuracy and quality to ensure an exceptional customer experience.