Requirements
Requires 1 or more years of restaurant or supervisory experience. Education requirements include a Diploma or Bachelor's Degree. Key skills include customer service, food safety, health and safety regulations, and serving/bagging procedures.
Description
Job SummaryTo utilize knowledge of positional skills, customer service and courtesy, health and safety regulations and all Wendy's food safety, safety and security and employee policies and procedures; the crew member position is responsible for providing quality products and service in a clean and safe environment to each and every customer.Job ResponsibilitiesOrder-taker/Dining RoomThis person is around the dining room customers during their entire visit.The first responsibility of the order taker / dining room position is taking the orders of customers in the serpentine when four or more customers are in lineKitchenDaily restaurant opening preparations – use of knives and cutting equipmentTo prepare food as per customer ordersDetail cleaning during low volume periodDaily restaurant closingRunner / Line CoordinatorThese positions are responsible for seeing that all orders, whether for the Dining Room or Pick up Window are assembled correctly within the stated time goals for the specific restaurant.On the front service line, the line coordinator/runner must be able to:Assist the register operator with filling ordersMust know proper serving and bagging procedures and be able to ball all to go ordersThank each customer as they receive their completed orderMake sure each bagged order is complete, with the receipt placed in the bag after the order is completedKeep bagged orders separated at the window to prevent the wrong order from going out the windowCandidate Requirements1 or more years of restaurant or supervisory experienceEducationDiplomaBachelor's Degree