Requirements
The candidate must have a Bachelor's degree in a relevant field and 12 years of experience in cards product and portfolio management, including experience in the UAE banking market. Proficiency in English and Arabic is preferred. Experience in product management, project management, audit, compliance, and marketing campaigns is also required.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Finance, Business Analysis & Consulting
Company Industry
Banking & Financial Services
About the job
Term: 12 months
Client location: Dubai, UAE
Division: Cards
Reports to: Head of Cards
Relevant experience: 12 years in cards product and portfolio management
Mandatory requirements
English and Arabic language proficiency (preferred)
Local experience in the UAE banking market
Cards product management and project management experience
Purpose of the project
The cards product specialist will support in launching credit and debit cards, focusing on profit and growth for cards, including revenue, credit costs, and direct/allocated costs. The role involves product management for cards, audits, compliance matters, and complaints support. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole of bank value which is not limited to card launches and ongoing product management.
Key activities
Core responsibilities and accountabilities
Launch new products and manage the end-to-end process of product development, from conceptualization to market introduction
Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy
Support the commercialization of new products and launch of new products and solutions by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions
Manage product management for cards, audit, compliance matters, and complaints support
Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products
Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement
Support in delivery of large programs for clients from initiation to benefit realization including portfolio management
KPIs
GDV and revenue growth from card products
Number of successful card launches and time to market
Reduction in credit costs and fraud
Successful execution of marketing campaigns
Customer satisfaction and superior customer experience
Timely and effective product roll-out and commercialization
Knowledge and experience
Bachelor's degree in a relevant field (e.g., computer science, engineering, management, or business)
Experience in cards product management, project management, and coordination between different functions
Strong knowledge of consumer banking and card products
Understanding audit, compliance matters, and complaints support
Ability to execute marketing campaigns and develop end-to-end solutions
Experience in training internal stakeholders and performing competitive benchmarking
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