✨ AI Summary
The Process Design Specialist will be responsible for analyzing and designing end-to-end banking processes across products and operations. This role involves identifying process, operational, control, and system gaps, and recommending appropriate improvements. The specialist will develop practical, sustainable, and risk-aligned process solutions in collaboration with stakeholders, ensuring processes incorporate regulatory, compliance, risk, and internal control requirements. Key responsibilities include preparing and maintaining process maps, SOPs, BRDs, and workflows, supporting process optimization, standardization, automation, and continuous improvement initiatives, and presenting recommendations to senior stakeholders.
Analyse and design end-to-end banking processes across products and operations.Identify process, operational, control, and system gaps and recommend appropriate improvements.Develop practical, sustainable, and risk-aligned process solutions in collaboration with relevant stakeholders.Ensure processes incorporate applicable regulatory, compliance, risk, and internal control requirements.Work closely with Business, Operations, IT, Risk, Compliance, and Legal teams to understand requirements and dr
Requirements
5+ years of experience in process design, business process analysis, or process improvement within the banking/financial services sector.
Strong understanding of banking products, operations, and end-to-end transaction processes.
Proven experience in process mapping, gap analysis, requirements gathering, and solution design.
Good understanding of banking risk, controls, regulatory, and compliance requirements.
Strong stakeholder management skills with the ability to work across business and technology functions.
Excellent written, verbal, documentation, and presentation skills.
Strong analytical and problem-solving capabilities with a focus on delivering practical business outcomes.
Skills
Process Design
Regulatory Compliance
Stakeholder Management
Description
Analyse and design end-to-end banking processes across products and operations.Identify process, operational, control, and system gaps and recommend appropriate improvements.Develop practical, sustainable, and risk-aligned process solutions in collaboration with relevant stakeholders.Ensure processes incorporate applicable regulatory, compliance, risk, and internal control requirements.Work closely with Business, Operations, IT, Risk, Compliance, and Legal teams to understand requirements and drive process improvements.Prepare and maintain process maps, SOPs, BRDs, workflows, and other process documentation.Support process optimisation, standardisation, automation, and continuous improvement initiatives.Present process recommendations and improvement initiatives to senior stakeholders.