Requirements
Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager. Assistant Outlet Manager experience of at least 1 year is required. High school diploma or equivalent; hospitality training is a plus. Excellent communication, grooming, and interpersonal skills. Fluent in English; additional languages are an advantage. Friendly, professional, and guest-focused. Able to work flexible shifts.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Catering, Food Services & Restaurants
Company Industry
Travel, Hotel & Tourism
Exceptional hospitality starts with you
The Outlets Manager will oversee all aspects of operations across our four outlets—Matinee/Float (Pool Bars), Sidekicks (All Day Dining), and Craft Services (Cafe)—including service delivery, financial performance, team leadership, and compliance with brand standards.
We are looking for a candidate with strong all-day dining experience who is comfortable managing diverse outlet operations, including outdoor environments and pool operations. This role will provide unified leadership, ensuring operational consistency, enhancing the guest experience, and driving efficiency and performance across all outlets.
Here’s what you’ll do during a typical day:
Operational oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
Team leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
Guest experience management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
Inventory & cost control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
Sales & revenue support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
Compliance & hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
Coordination & communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
Food safety regulations: Ensure that all food safety standards are met.
Our core values
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of hospitality.
Acting with integrity and always doing the right thing.
Inspiring others through leadership.
A belief that teamwork drives the best outcomes.
A sense of ownership and accountability.
A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Minimum qualifications
Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.
High school diploma or equivalent; hospitality training is a plus.
Excellent communication, grooming, and interpersonal skills.
Fluent in English; additional languages are an advantage.
Friendly, professional, and guest-focused.
Able to work flexible shifts.
Join an award-winning workplace culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
About the Company
Facing the West Bank, our resort rests on the edge of the River Nile, less than seven kilometers from central Luxor via shuttle. We have traditional felucca sailing and horseback and camelback tours of the riverbanks, with both Karnak and Luxor temples within four kilometers. Perks include our holistic spa, two infinity pools, and a kids' corner.
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