✨ AI Summary
The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience. Key responsibilities include managing front desk operations, providing customer service, offering administrative support, and coordinating communication. The role requires previous experience in a receptionist or administrative role, strong communication and interpersonal skills, proficiency in MS Office and standard office equipment, a professional appearance and attitude, and fluency in English and local languages.
Requirements
Previous experience in a receptionist or administrative role. Strong communication and interpersonal skills. Proficiency in MS Office and standard office equipment. Professional appearance and attitude. Fluent in English and local languages.
Description
We are seeking a Receptionist to join our team!The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience. This role combines customer service, administrative support, and communication responsibilities to support the overall efficiency of the office.Key Responsibilities:Front Desk Operations:Greet and assist visitors in a polite and professional manner.Manage incoming calls, emails, and messages.Maintain a clean and organized reception area.Customer Service:Provide accurate information about EGSH and direct visitors to the correct departments.Handle inquiries and minor complaints courteously.Administrative Support:Schedule appointments and meetings as required.Manage incoming/outgoing mail and office supplies.Support general clerical tasks (filing, data entry, photocopying).Coordination & Communication:Liaise with internal departments and external contacts.Assist in preparing materials for meetings or staff onboarding.Professionalism & Compliance:Maintain confidentiality and uphold EGSH standards.Ensure reception area follows safety and access protocols.