✨ AI Summary
The Tele Sales Representative will be responsible for initiating outbound calls to promote Alberto's clothing and cotton products, identifying customer needs, and driving sales conversions. Key responsibilities include maintaining CRM records, achieving sales targets, responding to customer inquiries, following up on leads, and handling objections to close sales. The role requires strong communication, negotiation, and organizational skills, with proficiency in CRM software and Microsoft Office Suite.
Requirements
Minimum of 1 year and up to 10 years of experience in tele sales, inside sales, or a similar customer-facing role.Excellent verbal communication and interpersonal skills.Strong organizational abilities and attention to detail.Ability to work independently and as part of a collaborative team.Proficiency in using CRM software and Microsoft Office Suite.Strong negotiation and persuasion skills.
Description
Initiate outbound calls to prospective and existing customers to promote Alberto’s clothing and cotton products.Identify customer needs and recommend suitable products or solutions to drive sales conversions.Maintain detailed and accurate records of customer interactions, sales activities, and follow-ups in the CRM system.Achieve and exceed individual and team sales targets within specified timelines.Respond promptly to customer inquiries, providing product information and addressing concerns to ensure satisfaction.Follow up on leads generated through marketing initiatives and convert them into sales opportunities.Stay updated on product knowledge, industry trends, and competitor offerings to effectively position Alberto’s products.Handle objections and negotiate terms to close sales while maintaining positive customer relationships.