Director of Sales and Marketing

Required Skills

Nice to have:

The ideal candidate will have proven experience in the Holy City market, with a minimum of 8+ years of progressive sales and marketing experience, including at least 5 years in a leadership or director-level role. Must possess a valid and transferable visa (Iqama). Strong expertise in digital marketing, marketing automation tools, and CRM platforms is essential, along with demonstrated ability to lead, develop, and motivate high-performing teams. Excellent analytical, communication, and interpersonal skills are required, as is proficiency in financial management and business development.

Company DescriptionNovotel Madinah is a modern 4-star hotel located in the heart of the holy city of Madinah, offering a comfortable and convenient stay for both pilgrims and leisure travelers.Strategically positioned just 120 meters (about a 2–5 minutes walk) from Al-Masjid an-Nabawi, the hotel provides easy access to one of Islam’s most significant landmarks, making it an ideal base for Umrah visitors and religious travelers. Overall, Novotel Madinah combines modern comfort, strategic location, and family-friendly facilities, making it a popular choice for visitors seeking a peaceful and well-connected stay in Madinah.Job DescriptionWe're looking for an accomplished and visionary Director of Sales and Marketing to lead our sales and marketing operations in Madinah, Saudi Arabia. In this pivotal leadership role, you will drive revenue growth, develop comprehensive sales and marketing strategies, and build high-performing teams that deliver exceptional results. The ideal candidate will combine strategic thinking with hands-on execution, fostering innovation while maintaining a strong customer focus across all initiatives and market segments.Develop and execute comprehensive sales and marketing strategies aligned with organizational objectives and market opportunities in the Saudi Arabian region, ensuring alignment with overall business goalsLead, mentor, and manage sales and marketing teams, fostering a culture of excellence, accountability, continuous improvement, and collaborative successAnalyze market trends, competitive landscape, and customer insights to identify growth opportunities and inform strategic decision-making with data-driven recommendationsOversee budget management and P&L responsibility, ensuring efficient allocation of resources, accurate forecasting, and maximizing return on investment across all initiativesDesign and implement targeted marketing campaigns utilizing digital channels, traditional media, and innovative approaches to enhance brand visibility, customer engagement, and market penetrationEstablish and monitor key performance indicators (KPIs) to track sales and marketing effectiveness, providing regular performance reviews, transparent reporting, and strategic recommendations for optimizationBuild and maintain strong relationships with key clients, partners, and stakeholders to support business development, market expansion, and long-term partnership growthCollaborate cross-functionally with product, operations, and customer service teams to ensure seamless execution of sales and marketing initiatives and organizational alignmentStay current with industry best practices, emerging technologies, and market developments to maintain competitive advantage and drive organizational innovationCustomize sales and marketing programs to address the unique needs, preferences, and cultural nuances of the local Madinah and broader Saudi Arabian marketManage vendor relationships and marketing partnerships to optimize service delivery, quality, and cost-effectivenessDevelop and implement change management strategies to support organizational growth and market adaptation initiativesQualificationsProven experience in the Holy City market, along with a minimum of 8+ years of progressive sales and marketing experience, including at least 5 years in a leadership or director-level role demonstrating consistent career advancement.Must have a valid and transferable visa (Iqama)Proven track record of developing and executing successful sales and marketing strategies that drive revenue growth, market share expansion, and measurable business resultsStrong expertise in digital marketing, marketing automation tools, and CRM platforms with demonstrated proficiency in leveraging technology for business advantageDemonstrated ability to lead, develop, and motivate high-performing teams in a fast-paced, dynamic environment while fostering collaborative and inclusive team culturesExcellent analytical skills with proficiency in data analysis, market research, business intelligence tools, and translating insights into actionable strategiesExceptional communication and interpersonal skills with the ability to influence and engage stakeholders at all organizational levels effectivelyStrategic thinking and business acumen with strong financial management capabilities, including budget forecasting, P&L management, and resource optimizationExtensive experience in business development and identifying new market opportunities with a track record of successful market entry and expansionProficiency in customizing marketing programs and sales approaches for diverse customer segments and market conditionsStrong project management capabilities with the ability to manage multiple priorities, timelines, and complex initiatives simultaneouslyExperience in vendor and partner relationship management to optimize service delivery and organizational partnershipsDemonstrated ability to work independently while fostering collaborative team environments and cross-functional partnershipsStrong organizational and time management skills with the ability to manage multiple priorities effectively and maintain focus on strategic objectivesFluency in Arabic (preferred) with strong understanding of Saudi Arabian business culture, market dynamics, and local consumer behaviorExperience working in the Middle Eastern market or with international organizations (preferred)Experience with change management and organizational transformation initiatives (preferred)Bachelor's degree in Business Administration, Marketing, Sales, or related field (preferred)Additional InformationAt Novotel Madinah, part of the global Accor family, we believe our people are at the heart of everything we do. As a Heartist, you will be part of a dynamic team committed to delivering exceptional hospitality experiences in one of the world’s most meaningful destinations.What We Offer •    Career Growth & Development •    Global Opportunities  •    Competitive Benefits  •    Recognition Culture  •    Work-Life Balance Our Culture •    Heartist Spirit  •    Teamwork & Respect  •    Guest Passion  •    Diversity & Inclusion  •    Excellence in Hospitality