Requirements
The ideal candidate will possess a Bachelor's degree in a relevant field with 4-7 years of experience in ERP application support, specifically with ERPNext and SAP. Expertise in SAP FI and COPA modules, ERP integrations, APIs, data exchange, and finance processes like billing and cash collection is required. Experience with UAT, production support, LS Navision, SQL, REST APIs, ITIL processes, and working with offshore teams is also essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
IT - Software & Web Development
Company Industry
Software & Internet Services
Location
Dubai, UAE
Job summary
We are looking for a support engineer – ERPNext & SAP to support and manage integrations between ERPNext and SAP. The role involves resolving integration issues, supporting UAT and production deployments, implementing finance-related integrations, and working closely with business users, developers, and offshore teams to ensure smooth system operations.
Key responsibilities
Resolve issues across all integrations between ERPNext and SAP in both directions.
Conduct user acceptance testing (UAT) and support live deployments.
Implement and support ERPNext billing integration with SAP FI and SAP COPA modules.
Implement and support ERPNext cash collection integration with SAP FI.
Collaborate with business stakeholders to understand issues and provide effective solutions.
Identify and report application bugs to the development team and coordinate resolution.
Manage LS Navision process changes and provide guidance to the offshore support team.
Troubleshoot application and integration issues to ensure system stability.
Maintain technical documentation and support process improvements.
Required skills & qualifications
Bachelor’s degree in computer science, information technology, or a related field.
4–7 years of experience in ERP application support.
Hands-on experience with ERPNext and SAP.
Knowledge of SAP FI and SAP COPA modules.
Experience with ERP integrations, APIs, and data exchange.
Understanding of finance processes, including billing and cash collection.
Experience in UAT, production support, and deployment activities.
Good analytical, troubleshooting, and problem-solving skills.
Strong communication and stakeholder management skills.
Experience with LS Navision.
Knowledge of SQL and REST APIs.
Exposure to ITIL support processes.
Experience working with offshore support teams.
About the Company
Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.
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