Requirements
The Channel Team Lead will oversee and guide Account Development Executives (ADEs) in onboarding and managing local retail partners for Amazon's Hub Delivery program. Responsibilities include leading, mentoring, and developing the team, providing coaching, fostering accountability, monitoring KPIs, and implementing corrective actions. The role requires experience in data analysis and operations management, with a preference for a Bachelor's degree.
Description
DescriptionThe Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.Key Job Responsibilities Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model Provide hands-on coaching in prospecting, onboarding, and performance management Foster a culture of accountability, commitment, and field excellence Monitor team KPIs across operations, activation, and delivery quality Identify systemic issues within territories and implement corrective action plans Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality Provide consolidated field insights to improve program design, partner experience, and scalabilityKey job responsibilitiesThe Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.Key Job Responsibilities Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model Provide hands-on coaching in prospecting, onboarding, and performance management Foster a culture of accountability, commitment, and field excellence Monitor team KPIs across operations, activation, and delivery quality Identify systemic issues within territories and implement corrective action plans Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality Provide consolidated field insights to improve program design, partner experience, and scalabilityBasic Qualifications Experience in data analysisPreferred Qualifications Experience in operations management Bachelor's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Q-Express Documents TransportJob ID: A10479767