✨ AI Summary
This position is for a Data Center Senior Critical Facilities Manager responsible for leading a team of site support professionals. The role ensures consistent delivery of support services across a data center campus, focusing on administrative coordination, workflow management, records management, and document control. The manager will provide leadership, coaching, and development to their team, establish clear expectations for service quality, and oversee day-to-day support processes including scheduling, vendor coordination, and internal requests. The position requires strong organizational skills, attention to detail, and the ability to improve workflows and reinforce execution standards in a 24/7 mission-critical environment.
Key qualifications include 5-8+ years of experience in site administration, facilities coordination, or related operational support roles, and 3-5+ years of experience leading support staff. Experience in mission-critical environments is preferred. The role is located onsite in Santa Teresa, New Mexico, and requires U.S. citizenship. A Bachelor's degree in a relevant field is preferred, and familiarity with CMMS, ServiceNow, and other operational platforms is advantageous.
🎁 Benefits & Perks
Medical, dental, and vision insurance, including expert medical opinion; Short term and long term disability; Life insurance and AD&D; Supplemental life insurance (Employee/Spouse/Child); Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off (Flexible Vacation, Accrued Vacation); 11 paid holidays; Paid sick leave; Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner and pet insurance.
Requirements
This role requires U.S. citizenship and is located onsite in Santa Teresa, New Mexico. Candidates should have 5-8+ years of experience in site administration, facilities coordination, or similar operational support roles, and 3-5+ years of experience leading coordinators or support staff. Experience in mission-critical environments like data centers is preferred. Strong leadership, organizational, communication, and process discipline skills are essential.
Description
This role is responsible for leading a team of site support professionals, all at the IC3 level, and ensuring support services are delivered consistently across the campus in alignment with Oracle standards. You will partner closely with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain strong process discipline, and ensure the site-support model scales with operational complexity. While this role does not manage plant operations directly, it plays a critical role in supporting safe, efficient, and well-governed site execution in a 24/7 mission-critical environment.