Description
Key Responsibilities 1. Flight Booking & Ticketing Arrange domestic and international flight tickets for employees, new joiners, and management. Coordinate with travel agencies, airlines, and approved booking platforms. Ensure ticket bookings comply with company travel policies and approved budgets. 2. Employee Travel Coordination Coordinate employee mobilization, demobilization, repatriation, and leave travel. Prepare travel itineraries, ticket confirmations, and travel schedules. Coordinate airport pickups, drop-offs, and local transportation with site administration. 3. Visa & Documentation Coordinate with HR and PRO teams for visa, immigration invitation letters, and travel documentation. Verify passport validity, visa status, and other required travel documents before ticket issuance. Ensure travel documents are shared with employees and relevant departments on time. 4. Rescheduling & Cancellations Handle ticket modifications, cancellations, refunds, and rebooking. Track airline penalties, cancellation charges, and refund status. Obtain the necessary approvals before making changes to confirmed bookings. 5. HR Records & Reporting Maintain employee travel records, ticket copies, invoices, and approval documents. Track travel expenses and prepare monthly ticketing and cost reports. Maintain employee movement records for different plant locations and overseas sites. 6. Internal Coordination Coordinate with HR, Finance, Accounts, Administration, site management, and recruitment teams. Confirm joining dates, reporting locations, accommodation availability, and travel readiness before finalizing bookings. Provide timely updates regarding flight changes, delays, and travel emergencies.