Requirements
The ideal candidate will have a warm, caring personality with a commitment to guest satisfaction, excellent organizational and time management skills, and the ability to work independently and collaboratively. Strong attention to detail, physical stamina for manual tasks, reliability, punctuality, and professional demeanor are essential. Flexibility for rotating schedules, including weekends and holidays, is required. Knowledge of cleaning products, equipment, and safety protocols, along with previous housekeeping or hospitality experience, is preferred.
Description
Job description / Role
Job Type
Full Time
Job Location
Ras Al Khaimah, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Sofitel Al Hamra Beach Resort
Job description
We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our team in Ras Al-Khaimah, United Arab Emirates. In this role, you will be responsible for maintaining the highest standards of cleanliness and comfort in guest rooms and common areas. As a Housekeeping Attendant, you will take ownership of your assigned spaces, ensuring that our guests experience a clean, welcoming environment that contributes to their overall satisfaction and creates memorable moments during their stay.
Responsibilities:
Clean and prepare all assigned guest rooms and common areas according to established hotel standards and procedures
Inspect rooms thoroughly for cleanliness, maintenance issues, and guest safety, reporting any concerns to management
Organize and manage cleaning supplies and equipment efficiently, maintaining inventory levels
Provide exceptional customer service by anticipating guest needs and responding professionally to requests
Take initiative to personalize the guest experience through attention to detail and thoughtful touches
Respect guest privacy and handle personal belongings with care and discretion
Work collaboratively with team members and other departments to ensure seamless operations
Maintain a flexible schedule, including availability for weekend and holiday shifts on a rotating basis
Follow all safety protocols and proper handling procedures for cleaning chemicals and equipment
Communicate effectively with supervisors regarding room status, maintenance needs, and guest feedback
Qualifications:
Warm, caring personality with a genuine commitment to guest satisfaction
Excellent organizational skills and strong time management abilities
Proven ability to work independently while remaining collaborative with team members
Attention to detail and commitment to maintaining high cleanliness standards
Physical stamina and capability to perform manual tasks, including lifting and standing for extended periods
Reliability, punctuality, and professional demeanor in all interactions
Flexibility to work rotating schedules, including weekends and holidays
Strong communication skills and ability to take direction constructively
Knowledge of cleaning products, equipment, and safety protocols (preferred)
Previous housekeeping or hospitality experience (asset, not required)
Ability to adapt to a diverse, multicultural work environment
Willingness to learn and embrace continuous improvement in service delivery
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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