Requirements
Requires 5-7 years of progressive experience in bartending and bar management within upscale or luxury hospitality establishments. Must have expert-level knowledge of cocktails, spirits, wine, and beverage trends, with proficiency in managing bar operations including inventory, ordering, and stock rotation. Exceptional customer service, leadership, and POS system skills are essential.
Description
Job DescriptionAbout Wynn Al Marjan Island:Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.About The PositionWynn Al Marjan Island is currently seeking a Bar Manager - Cigar Bar to join the resort's Food & Beverage team.ResponsibilitiesThe primary duties and responsibilities of this role are: Lead, mentor, and motivate the bar team to maintain high standards of service and positive morale. Oversee daily bar operations, including inventory management, ordering, receiving, and stock rotation to maintain optimal par levels and minimize waste. Monitor compliance with health, safety, and sanitation regulations; implement corrective actions when necessary. Collaborate with the Beverage Manager to develop new cocktails and update beverage menus, ensuring alignment with current trends and guest preferences. Resolve escalated guest complaints promptly and effectively to uphold guest satisfaction and the establishment's reputation. Prepare beverages accurately according to recipes and company standards. Assess guests needs and preferences, offering tailored recommendations and maintaining a welcoming atmosphere. Serve food and drinks professionally and courteously, always adhering to high standards. Maintain thorough knowledge of all menu items and confidently describe them to guests. Ensure the bar counter is clean and well-maintained for guest comfort. Accurately charge customers, present bills promptly, and handle payments according to procedures. Refer guest concerns to the Beverage Manager or General Manager as appropriate, ensuring personalized service. Set up the bar daily according to standard procedures and par levels. Clean all designated areas following daily routines and hygiene protocols. Uphold the highest standards of personal hygiene and dress code. Participate in meetings and training to stay updated and improve service quality. Check identification when necessary to confirm legal drinking age requirements. About YouThe ideal candidate for this position will have the following experience and qualifications: Minimum of 5-7 years of progressive experience in bartending and bar management within upscale or luxury hospitality establishments, with a proven ability to lead teams and oversee daily operations. Expert-level knowledge of classic and modern cocktails, premium spirits, wine, and current beverage trends, enabling the creation and development of innovative menus that appeal to diverse guest preferences. Demonstrated proficiency in managing bar operations, including inventory control, ordering, stock rotation, and maintaining optimal par levels to minimize waste and maximize efficiency. Exceptional customer service skills, with the ability to resolve escalated guest concerns professionally and maintain a welcoming, high-quality guest experience. Strong interpersonal and leadership abilities to mentor, motivate, and train bar employees, fostering a positive team environment and high standards of service. Comprehensive understanding of POS systems, financial procedures, and handling cash or card transactions accurately and securely. Formal bartending certification or recognized hospitality management training preferred; ongoing commitment to professional development and learning. About Wynn Al Marjan Island's BenefitsWe offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.