Develop, write, and support end-user documentation that includes high-level technical content, reference material, and detailed, task-specific work instructions
Write end-user documentation for a multi-disciplined and multi-cultural audience, including process control operators, control systems maintenance and design engineers, configuration engineers, and others
Work in DITA CMS to write new documentation and maintain existing documentation.
Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables
Maintain a library of application documentation, cataloging it for internal and/or external use
Follow the standard processes outlined by Emerson for writing style, format, and content
Explore complex technical products and provide technically accurate and audience-focused documents for new and existing functionality in software and hardware
Be responsible for driving the review and approval of technical content within the document management system
Cross-functional teammate
Detail-oriented, organized, flexible, and proactive team player
Should be able to take decisions, in the absence of complete information
Determined to achieve your goals, despite facing obstacles
Comfortable working in an Agile development environment
Willing to accept feedback and implement changes quickly and with a positive attitude
Open to change and continue to learn and experience new opportunities
Bachelor’s degree and 5+ years of relevant experience or a master’s degree and 3+ year of relevant experience
Exceptional English writing and verbal communication skills and experience in writing technical documents
Ability to develop product understanding by working closely with product developers in an Agile development environment
Ability to design and organize document structure
Interest in hands-on installation, configuration and use of the software to further develop product understanding
Understanding of accepted technical writing style conventions
Ability to work collaboratively as part of a team
Self-motivated and able to work independently
Ability to simultaneously handle multiple projects and monitor their progress with minimal supervision
Excellent time management skills and ability to meet deadlines
Strong research skills
Experience with modular documentation (for example, DITA XML) and DITA component content management systems
Experience working with large Microsoft Word documents and Adobe Suits.
Desire to seek continuous improvements and innovation
Experience in using Microsoft Excel, PowerPoint
Demonstrated internships in technical writing/information development
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.