✨ AI Summary
SOKNA is seeking a Field Director in Cairo, Egypt, to serve as their frontline representative at partner hospitals. This role involves directly interfacing with families experiencing loss, planning and executing funeral services, and managing a small team. The Field Director will communicate with account executives, address customer needs with a focus on quality, build relationships with hospital staff, prepare necessary documents, and handle payments and service accounting.
Ideal candidates are fresh graduates with a Bachelor's degree who possess high integrity, a passion for helping others, problem-solving abilities, and can work under pressure. Strong organizational skills, excellent communication, teamwork, reliability, professionalism, and empathy are essential. Fluency in spoken and written English and Arabic is required. This is an entry-level, full-time, on-site position offering competitive salary, benefits, and growth opportunities.
🎁 Benefits & Perks
Competitive salary and benefits, Attractive performance-based bonus structure, Full medical, dental and vision coverage, Team-oriented and supportive work environment, Opportunities for growth and professional development, Quarterly team-building events and outings
Requirements
Bachelor's degree requiredFresh graduates are welcome to apply.High-level of integrity and passion for helping othersProblem solver and able to work under pressure while maintaining standardsDetail-oriented with solid organizational skills and a strong desire to do great workExcellent communicator and a great team-playerReliable and always on-timeProfessional, empathetic and able to communicate with the familiesExcellent in spoken and written English and Arabic
Description
SOKNA is dedicated to transforming all aspects of the funeral service process in Egypt.Our company’s objective is to assist families when they experience a loss by providing a seamless and curated service that relieves them of the stress and fear of navigating funeral logistics. We’re a highly ambitious start-up with a dedicated and energetic team, and we’re looking for similarly passionate individuals to grow with us.SOKNA is looking for a Field Director. The ideal candidate is a people-person whostrives to consistently produce quality work. S/he must have solid teamwork andcoordination skills. S/he needs to be customer-oriented, reliable, punctual and highlypresentable. If you have these great qualities, we want to meet you!Responsibilities:Be our frontline representative, based in one of our partner hospitals to directly interface with families facing loss in a timely mannerPlan, lead and execute funeral services on the ground on a daily basis with the support of a small teamCommunicate with the Account Executive to receive new service requests, collect instructions and report timely updates at various steps of the funeralAddress customer needs with great attention to details and laser-focus on qualityBuild relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core valuesPrepare all the tools and documents needed to meet the service requirementsFill forms, complete paperwork and write concise noteHandle payments and service accounting with relevant stakeholdersPerks at SOKNA:Competitive salary and benefitsAttractive performance-based bonus structureFull medical, dental and vision coverageTeam-oriented and supportive work environmentOpportunities for growth and professional developmentQuarterly team-building events and outings