Requirements
Bachelor's degree in Human Resources, Business Administration or related field is required. Minimum of four (4) years of progressive experience in Human Resources, with a focus on employee relations. Working knowledge of multiple human resource disciplines including employee relations, organizational design, policies and procedures, compensation and reward. Strong interpersonal skills, excellent verbal and written communication skills in English, and strong problem-solving and conflict resolution abilities are essential.
Description
The Senior Specialist, Employee Affairs and Services supports the effective day-to-day management of employee relations and services at AUS. Working closely with the Senior Manager, Employee Affairs and Services, the role provides professional guidance and support on employee relations matters, facilitates the consistent implementation of HR policies and procedures, and contributes to a positive workplace culture that promotes fairness, engagement, employee wellbeing, retention, and satisfaction.The Senior Specialist serves as a key point of support to Colleges and Departments, providing timely, responsive, and business-focused HR advice while ensuring employee matters are handled professionally, confidentially, and consistently. The role also supports compliance with applicable AUS policies and regulations and promotes alignment with HR best practices and institutional values.Job ResponsibilitiesEmployee Relations Support: Act as the first point of contact for Colleges/Departments on day-to-day employee relations matters, providing timely, business-focused advice and support, and escalating complex issues to the Senior Manager, Employee Affairs and ServicesSupport the development and implementation of employee relations initiatives that align with AUS's organizational goals, culture and values Promote positive employee relations practices that enhance AUS's culture and improve workplace productivity within assigned Colleges/DepartmentsCompliance And Policy SupportAssist in monitoring and reviewing HR policies and procedures to help ensure they remain current, compliant and fit for purpose, flagging gaps or improvement areas to the Senior ManagerSupport the research of best practice for policies and procedures and help prepare recommendations for reviewSupport the administration of disciplinary actions and corrective measures in accordance with AUS's HR policies, faculty handbook and legal guidelinesConflict ResolutionHandle day-to-day employee relations cases, including grievances, disciplinary matters and disputes, ensuring issues are addressed fairly and consistently in line with AUS HR policy and faculty handbook, escalating sensitive or complex cases to the Senior ManagerConduct thorough, fair and impartial investigations into complaints while maintaining confidentialityEmployee Engagement And RetentionSupport the research, development and rollout of employee relations initiatives that enhance employee engagement, increase workplace morale and help minimize turnoverDisciplinary And Grievance Procedures Administer employee grievances, complaints and disciplinary procedures at the case level, in alignment with AUS's policies, faculty handbook and labor laws Help ensure fair, transparent and consistent application of disciplinary actionsOther Administrative TasksSupport employees on various HR-related matters such as leave management, contract administration, probation and terminationsSupport campus housing allocation, reallocation and coordination of moves, and respond to related inquiries and issuesAssist in implementing notices of available housing as described in the housing policySupport the periodic review of the housing policy to help ensure it remains current and meets AUS community needsSupport an inclusive on-campus housing environment that promotes a sense of AUS communityOther responsibilities as assigned by the Senior Manager, Employee Affairs and ServicesQualifications And Skills RequiredBachelor's degree in Human Resources, Business Administration or related field.Minimum of four (4) years of progressive experience in Human Resources, with a focus on employee relationsWorking knowledge of multiple human resource disciplines including employee relations, organizational design, policies and procedures, compensation and rewardStrong interpersonal skills and ability to build rapport and manage effective stakeholder relationships at various levels of the organizationExcellent verbal and written communication skills in EnglishStrong problem-solving and conflict resolution abilities, with the ability to work independently and manage multiple priorities in a fast-paced environmentDiscretion and integrity when dealing with sensitive informationAbility to handle high-stress situations and conflicts with professionalism and diplomacyAbility to make sound, unbiased decisions that align with AUS's values and policiesHow To ApplyInterested applicants should fill out the form.AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted.Only shortlisted candidates will be contacted.AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one's qualifications.