Requirements
Qualifications & Experience: Bachelor's degree in Business Administration, Supply Chain, Logistics, Finance or a related field. 1-3 years of experience in customer service, logistics, shipping, documentation or international trade. Experience with export documentation and Incoterms is advantageous. Knowledge of trade finance instruments such as Letters of Credit and CAD is a plus. Strong organizational skills and attention to detail. Proficiency in Microsoft Office and ERP systems. Excellent communication skills in English. Ability to work in an international and fast-paced trading environment.
Description
Your ResponsibilitiesAs Customer Service Representative, you will play a key role in supporting our international fertilizer trading activities. You will coordinate documentation, invoicing, shipment follow-up and trade finance processes while ensuring excellent customer service and operational excellence.Key responsibilitiesInvoicing and ERP transaction processingExport documentation managementOrder execution and shipment monitoringCustomer communication and supportTrade finance and Letter of Credit administrationCoordination with suppliers, logistics providers, banks and internal departmentsMonth-end support and reporting activitiesProcess improvement and documentation complianceYOUR PROFILEQualifications & ExperienceBachelor's degree in Business Administration, Supply Chain, Logistics, Finance or a related field1-3 years of experience in customer service, logistics, shipping, documentation or international tradeExperience with export documentation and Incoterms is advantageousKnowledge of trade finance instruments such as Letters of Credit and CAD is a plusStrong organizational skills and attention to detailProficiency in Microsoft Office and ERP systemsExcellent communication skills in EnglishAbility to work in an international and fast-paced trading environmentWE ENRICH YOUR LIFE A dynamic international working environment within the K+S Group Exposure to global trade, logistics and supply chain operations Career development opportunities within a growing regional organization Competitive compensation and benefits package Modern office location in Dubai JLTCompany IntroductionWe are a global leader in the production and distribution of high-quality mineral fertilizers and specialty products for agriculture and industry. With a strong commitment to innovation, sustainability, and customer service, we support farmers, distributors, and industry partners worldwide in achieving reliable growth and long-term success. Our operations span across multiple regions, with a strong footprint in the Middle East, Africa and Asia.