✨ AI Summary
This role involves overseeing daily F&B operations, managing inventory and costs, and leading a high-performing team to ensure exceptional customer experiences. The Retail Manager will also develop marketing strategies, collaborate on menu curation, analyze sales data, manage vendor relationships, and ensure compliance with all local regulations and licensing requirements. The position requires a Bachelor's degree in a relevant field and at least 5 years of experience in F&B retail management, with a strong track record in P&L, inventory control, and operational efficiency.
Oversee daily F&B operations, ensuring seamless service delivery and adherence to brand standards.Manage inventory and cost control, implementing strategies to minimize waste and maximize profitability.Lead and develop a high-performing F&B team through effective training, coaching, and performance management.Ensure exceptional customer experiences by actively engaging with guests and resolving issues promptly.Implement and monitor food safety and hygiene standards, maintaining a compliant and s
Requirements
- Strong leadership and team-building capabilities, with experience in motivating diverse staff.
- Exceptional customer service acumen and problem-solving skills.
- Proficiency in POS systems and F&B management software.
- Excellent communication and interpersonal skills, with fluency in English.
- Adaptable, resilient, and able to thrive in a fast-paced, dynamic retail environment.
- Ability to stand for extended periods and lift moderate weight as required by the role.
- Relevant certifications such as ServSafe or HACCP are highly desirable.
- Minimum of 5 years of progressive experience in F&B retail management, with a proven track record.
- Demonstrated expertise in P&L management, inventory control, and operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Description
Oversee daily F&B operations, ensuring seamless service delivery and adherence to brand standards.Manage inventory and cost control, implementing strategies to minimize waste and maximize profitability.Lead and develop a high-performing F&B team through effective training, coaching, and performance management.Ensure exceptional customer experiences by actively engaging with guests and resolving issues promptly.Implement and monitor food safety and hygiene standards, maintaining a compliant and safe environment.Develop and execute innovative marketing and promotional strategies to drive sales and customer traffic.Collaborate with culinary teams to curate appealing menus and specials that align with market trends.Analyze sales data and operational metrics to identify areas for improvement and implement corrective actions.Manage vendor relationships, negotiating favorable terms and ensuring timely delivery of quality products.Ensure compliance with all local regulations and licensing requirements for F&B operations.